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Terms and Conditions
§1. Introduction and Scope
This page sets out the Terms of Service (the "Terms") that govern your access to and use of the website at baerskintactical.com and its regional sub-paths (the "Site"), and any purchase of goods through the Site.
Merchant of record. Orders placed from the United States are sold by BRSK Commerce LLC, a Delaware limited liability company with registered address 1111B S Governors Ave STE 21301, Dover, DE 19904, USA, trading as BÆRSkin Tactical Supply Co. In these Terms, "BÆRSkin Tactical", "we", "us", and "our" mean BRSK Commerce LLC.
By accessing the Site or placing an order, you agree to be bound by these Terms together with our Privacy Policy and Cookie Policy, which are incorporated by reference. If you do not agree, do not use the Site or place an order.
You represent that you are at least the age of majority in the jurisdiction where you reside, or that you are the age of majority in the jurisdiction where you reside and you have given us your consent to allow any of your minor dependents to use this Site.
These Terms apply to consumers and to business customers (where applicable).
§2. Eligibility and Account
You may browse the Site without an account. To place an order you must provide accurate contact, billing, and shipping information. You are responsible for the accuracy of the information you provide and for any activity under any account you create.
We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion, including where we suspect fraud, abuse, or breach of these Terms.
§3. Products, Pricing, and Availability
Product descriptions, photographs, and specifications are provided for general information. We make reasonable efforts to ensure product descriptions, images, sizing, and specifications are accurate. Minor variations may occur.
Prices are displayed in the currency shown at the relevant regional storefront and are exclusive of any taxes, duties, or shipping charges that may apply at checkout, except where law requires otherwise. We may change prices at any time without notice; the price applicable to your order is the price displayed at the moment you place the order.
Availability is not guaranteed. If a product becomes unavailable after you place an order, we will notify you and offer a replacement, refund, or cancellation.
§4. Orders and Payment
Placing an order constitutes an offer to purchase. Your order is accepted only when we send an order confirmation. We reserve the right to decline an order at any time prior to acceptance.
Payment is taken at the time of order. Accepted payment methods are listed at checkout and may include credit and debit cards, PayPal, Apple Pay, and Google Pay. By providing payment details, you authorize us and our payment processors to charge the order total.
We reserve the right to verify identity and run fraud-screening checks before fulfilling any order.
§5. Delivery
We aim to dispatch orders within the timeframes shown at checkout. Delivery times are estimates and not guarantees. Title and risk in the goods pass to you on delivery to the address you provided.
We deliver nationwide. U.S. orders typically arrive in 2 to 9 business days. If an item is marked as a pre-order, it will ship as soon as it is back in stock — and from there, expect the same quick 2–9 day delivery. International orders are shipped from a combination of local and international warehouses and delivery takes 10 to 14 business days. During holidays, peak periods, or restocks, delivery times may extend up to 30 days. Business days do not include weekends or public holidays. Order updates will be sent continually, and we will contact you directly should there be any significant change to your delivery.
Holiday extension: Purchases made between October 1 and December 31 are eligible for an extended return and exchange window through January 31 of the following year.
If your order has not arrived, you must contact us within 60 days of your purchase date to request a refund or replacement. If you fail to contact us within that 60-day window, we are unable to cancel the order or issue a refund or replacement, subject to the conditions in §Returns and Refunds.
§6. Force Majeure
We are not liable for delay or failure to perform caused by events beyond our reasonable control, including natural disasters, pandemics, war, sanctions, government actions, civil disturbance, labor disputes, network or supplier failures, or transport disruption. Where such an event continues for more than 60 days, either party may terminate the affected order for refund of any sums paid.
§7. Manufacturing and Sourcing
Our products are designed by BÆRSkin Tactical and manufactured through selected partner facilities, including in China, under our quality and production standards.
§8. Cancellation
You may cancel an unshipped order at any time before it leaves our warehouse by contacting customer support. Once an order has shipped, the cancellation provisions in §Returns and Refunds apply.
8.1 Post-purchase offers
Some purchases include a follow-on post-purchase offer accepted at a discount immediately after the initial order. Because the post-purchase offer price is conditional on the initial purchase, the following cancellation rules apply while orders are still processing:
- You may cancel both orders together while either is still processing.
- You may cancel the post-purchase offer only while it is still processing and keep the initial order on its original terms.
- You may not cancel the initial order while keeping the post-purchase offer. Because the discounted post-purchase offer price was contingent on the initial purchase, the initial order at its full (non-discounted) price is not eligible for cancellation in that scenario; if you cancel the initial order, the post-purchase offer is also canceled.
Once either order has shipped, the provisions in §Returns and Refunds apply. Any refund following a return of the initial order will take account of the post-purchase offer discount applied at purchase.
§9. Reserved
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§10. Returns and Refunds
We accept returns within 60 days of delivery. To be eligible:
- The item must be unused, in its original condition, with all labels and tags attached, and (where applicable) in its original sealed packaging
- You must contact customer support to initiate the return and receive return instructions
- Return shipping is at your cost unless the return is due to our error or a defective product
Holiday extension. Purchases made between October 1 and December 31 are eligible for an extended return and exchange window through January 31 of the following year.
The following items are excluded from return:
- Items marked "Final Sale" at the point of purchase, where they are made to your specifications or are clearly personalized
- Sealed underwear and socks where the seal has been broken
- Gift wrapping and gift cards (unless provided digitally and unredeemed, where local law requires)
Refunds are issued to the original payment method within 14 days of our receipt of the returned item.
Peak-season delays. During the December–February peak and post-holiday return period, refund processing may take longer than the 14-day target above due to higher return volumes. We will keep you informed and process your refund as quickly as possible. This does not affect any shorter, non-waivable refund period required by your local consumer protection law (see §Right of Withdrawal and §Statutory Consumer Guarantees).
§11. Warranty
Unless stated otherwise on the product page, the following applies to our products:
- Damaged on arrival. If your item arrives damaged, you must report it within 60 days of delivery and include photo or video evidence so we can assess the damage and arrange a replacement or refund.
- 6-month wear warranty. If an item is damaged during normal wear within 6 months of delivery, you may be eligible for a replacement. Eligibility is assessed case by case based on the photo or video evidence you provide.
- Exclusion. The warranty does not cover physical damage caused by incorrect handling, misuse, accidents, or normal wear and tear.
These warranties are in addition to, and do not affect, any non-excludable warranties or guarantees you may have under applicable consumer protection law.
§12. Reserved
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§13. Free Gift Card Terms
Where we offer a Free Gift Card with qualifying purchases:
- The Gift Card is awarded once the order ships and qualifies under the promotion terms shown at the time of purchase
- Gift Cards are calculated on a pre-tax, pre-discount basis
- Gift Cards are non-transferable, non-redeemable for cash, and expire 12 months from issue unless local law requires otherwise
- We reserve the right to revoke a Gift Card if the underlying order is canceled or returned
§14. Shared Sweeps
NO PURCHASE NECESSARY. Ends 6/4/26.
Open to legal residents of the 50 US states or DC who have reached the age of majority in their state of residence. Void where prohibited.
Full official rules at sharedsweeps.com/rules. Odds depend on the number of eligible entries received. Sponsored By Shared Sweeps.
§15. Communications: Email
By providing your email address you consent to receive transactional and service communications relating to your account and orders. You may opt in to marketing emails through our preference center or at the point of email signup; you can unsubscribe at any time using the link in any marketing email or by contacting customer support.
§16. SMS Communications
16.1 SMS Program — Consent, Frequency, and Opt-Out
By providing your mobile phone number to BÆRSkin Tactical and opting in to our SMS program, you give your prior express written consent to receive recurring marketing and promotional text messages from us, including messages sent using an automatic telephone dialing system. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply.
To opt out at any time, reply STOP to any message. For help, reply HELP. Our platform may not recognize opt-out requests that do not use these keywords; BÆRSkin Tactical and its service providers will not be liable for failing to honor such requests.
Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, MetroPCS, Cricket Wireless, and most other US carriers. Carriers are not liable for delayed or undelivered messages.
Our SMS program is operated using Bloomreach, with message delivery via Twilio.
16.2 Phone Calls and Automated Voice
You consent to receive operational, customer service, and (where you have separately opted in) marketing phone calls from BÆRSkin Tactical and its service providers, including calls made using automatic telephone dialing systems and pre-recorded or AI-generated voices. To revoke consent for marketing calls, contact customer support. We will honor opt-out requests within 10 business days of receipt.
§17. User Content
If you submit content to the Site (reviews, photos, comments, social posts tagged to us), you grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, sublicensable, transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display that content in any media for the purposes of operating, marketing, and improving the Site and our products.
You represent that you own the content you submit, that it is accurate, and that it does not infringe the rights of any third party. We may remove or refuse to publish any submission at our discretion.
§18. Acceptable Use
You agree not to use the Site to:
- Engage in unlawful activity, harassment, or fraud
- Submit content that is defamatory, obscene, hateful, or infringing
- Probe, scan, or test the vulnerability of any system or network
- Use scraping, crawling, or automated tools to extract content for commercial purposes
- Misrepresent your identity or affiliation
- Interfere with the operation of the Site or any user's access to it
We may suspend or terminate access for breach of this section.
§19. Intellectual Property
The Site and its content (text, graphics, logos, product photography, software) are owned by us or our licensors and protected by intellectual property law. The marks "BÆRSkin Tactical", "BÆRSkin Tactical Supply Co.", and associated logos are trademarks. Nothing in these Terms grants you any right or license to use these marks except as expressly permitted.
We respect the IP rights of others. If you believe content on the Site infringes your rights, contact us at the address in §Contact.
§20. Disclaimers
Except as expressly stated by us and except where applicable consumer law requires otherwise, the Site and all products and services delivered through the Site are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, durability, title, or non-infringement.
§21. Limitation of Liability
To the fullest extent permitted by law, we and our officers, directors, employees, agents, and affiliates are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business, arising out of or in connection with your use of the Site or any product, whether based in contract, tort, statute, or otherwise.
Our total aggregate liability for any claim arising out of or in connection with these Terms or your use of the Site or any product is limited to the greater of (a) the amount you paid us for the relevant product in the 12 months preceding the claim, or (b) USD 100.
The limitations in this section do not exclude or limit liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
§22. Indemnity
You agree to indemnify and hold harmless us and our officers, directors, employees, and agents from any claim, demand, loss, or expense (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the Site, or your violation of any law or third-party right.
§23. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
§24. Pre-Dispute Notice
Before filing any claim, you agree to first contact us in writing through our Contact form and provide:
(a) your full name, mailing address, and email address;
(b) a description of the nature and basis of the claim;
(c) the relief sought;
(d) the date of the events giving rise to the claim;
(e) a copy of any communications between you and us relating to the claim;
(f) the name, mailing address, email, and law-firm affiliation of any attorney representing you;
(g) whether you are represented on a contingency-fee basis;
(h) whether the same or substantially similar claim has been filed by you or your counsel against any other party in the preceding 12 months;
(i) the legal theory of the claim;
(j) the specific harm alleged;
(k) any factual evidence supporting the claim;
(l) confirmation that the disclosures above are accurate and complete to the best of your knowledge.
We will respond within 30 days. If the claim is not resolved within 60 days of our receipt of your notice, either party may proceed under the dispute resolution provisions that follow.
§25. Binding Arbitration
Any dispute that cannot be resolved through §Pre-Dispute Notice shall be resolved by binding arbitration administered by National Arbitration and Mediation (NAM) under its then-current consumer arbitration rules. Arbitration shall take place in Wilmington, Delaware, with video proceedings permitted at either party's election. Judgment on the award may be entered in any court of competent jurisdiction.
Carve-outs. Nothing in this section prevents either party from:
- Bringing an individual claim in small-claims court
- Seeking injunctive or equitable relief in court for misuse or infringement of intellectual property
- Pursuing a claim that, as a matter of law, may not be subject to pre-dispute arbitration (including, where applicable in California, claims for public injunctive relief)
- Recovering an undisputed amount owed
For any claim that is not subject to arbitration under this section, the parties consent to the exclusive jurisdiction of the state and federal courts located in Delaware, USA.
§26. Class-Action Waiver
You and BRSK Commerce LLC each agree to bring any dispute on an individual basis only. Neither party may pursue any claim as a class, collective, or representative action, and the arbitrator may not consolidate claims or preside over any class, collective, or representative proceeding. If this class-action waiver is found unenforceable as to any claim, that claim shall be severed from arbitration and proceed in court; the remainder of §Binding Arbitration shall continue to apply to all other claims.
§27. Wrongful Chargebacks and Fraudulent Claims
This section sets out additional protections that apply to all orders by US customers. Nothing in this section limits or affects any consumer right you have under federal law (including the Fair Credit Billing Act and the Electronic Fund Transfer Act / Regulation E) or the rules of your card issuer.
27.1 Mandatory pre-contact for billing concerns
If you have any concern about an order, charge, delivery, or product condition, you agree to contact us first through our Contact form and allow us a reasonable opportunity (no fewer than fifteen (15) business days from our receipt of your notice) to resolve the matter, before initiating a chargeback, payment dispute, or claim of unauthorized charge with your card issuer or payment provider. The pre-dispute notice requirements in §24 apply equally to billing concerns.
27.2 Wrongful chargebacks
A chargeback or payment dispute initiated without first contacting us under §27.1, or initiated where the underlying claim is materially false (for example, where you received the goods but represent that you did not, where you authorized the charge but represent that you did not, or where you assert a condition or defect that does not exist) constitutes a wrongful chargeback and a breach of these Terms.
Where a wrongful chargeback occurs, we reserve the right to:
- Dispute and represent the chargeback to your card issuer with the evidence of your acceptance of these Terms, your communications with us, delivery confirmation, account access records, and any other relevant evidence
- Recover damages from you, including the original charge amount, chargeback fees imposed by our payment processors and card networks, processing fees, administrative costs, and reasonable legal fees and costs of recovery
- Suspend, restrict, or close your account and refuse to fulfil current or future orders from you or from anyone we reasonably believe to be acting on your behalf
- Report the chargeback to chargeback-fraud-prevention databases used by merchants and payment networks (such as services operated by Ethoca, Verifi, and equivalent providers) so that other merchants may be aware of the pattern
- Report clear cases of fraud to law enforcement, payment networks, and any other body with authority to investigate or sanction fraudulent conduct
These remedies are cumulative and in addition to any other right we have at law or in equity.
27.3 Small-claims jurisdiction
The arbitration clause in §25 already preserves either party's right to bring an individual claim in small-claims court. For the avoidance of doubt, we may bring claims for wrongful chargebacks and fraudulent claims (including "friendly fraud") in small-claims court in a court of competent jurisdiction in your state or county of residence. This is independent of the arbitration framework in §25 and does not affect your separate right to bring an individual claim in small-claims court.
27.4 Genuine claims and evidence
All claims, complaints, return requests, warranty requests, and disputes you submit to us must be genuine and made in good faith. We may, at our reasonable discretion, require you to provide supporting evidence — including (without limitation) photographs of the product as received, photographs of the packaging, copies of correspondence, delivery tracking information, or order numbers — before we process the claim.
Fabricated evidence prohibited. You agree not to submit, in support of any claim, evidence that has been fabricated, altered, or generated to misrepresent the condition, delivery, or characteristics of any product or transaction. This prohibition includes (without limitation) artificial-intelligence-generated or AI-altered photographs, screenshots, documents, correspondence, or other media that purport to show a state of affairs that did not actually occur.
The use of AI tools to assist in drafting a genuine claim (for example, to translate, summarize, or improve the clarity of a truthful complaint) is permitted. What is prohibited is the fabrication of evidence, regardless of the tool used to produce it.
Verification. Where we have reasonable grounds to suspect that evidence submitted in support of a claim has been fabricated or AI-generated to misrepresent facts, we may apply automated detection tools, request additional verification (such as raw image files with original metadata, a brief video demonstration of the issue, or a video call with a customer-support agent), or request alternative forms of proof. We will use these tools and requests proportionately to the nature of the claim.
Consequences of fabricated evidence. Submitting fabricated evidence in support of any claim is a material breach of these Terms. Where we identify fabricated evidence, we may refuse the claim, void any associated refund or credit, suspend or close your account, recover from you any sums previously paid in reliance on the fabricated evidence, and pursue the remedies in §27.2.
27.5 No effect on statutory rights
Nothing in this §27 limits any non-waivable consumer right you have under US federal law or the law of your state of residence. Where a chargeback or claim turns out to be genuine, this section imposes no penalty on you. The protections in this section apply only to chargebacks and claims that are wrongful or supported by fabricated evidence as defined above.
§28. Reserved
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§29. State-Specific Notices
California. California residents have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) as set out in our Privacy Policy and at baerskintactical.com/privacy-choices. California Civil Code §1789.3 requires us to inform California consumers that the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, CA 95834 or by telephone at +1 (800) 952-5210.
Other US states with comprehensive privacy laws. Residents of Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia have privacy rights under their state's law. See our Privacy Policy for details and request methods.
§30. Modifications to These Terms
We may update these Terms from time to time. The "Last updated" date at the top of this document reflects the most recent change. Material changes take effect 30 days after we post the updated Terms (or, where required by law, after we provide notice). Your continued use of the Site after the effective date of a change constitutes acceptance of the updated Terms, except where local law requires explicit acceptance.
The current version of these Terms is the only version that applies. We do not maintain a public version archive.
§31. Contact
For order or product inquiries:
Use our contact form at baerskintactical.com/contact-us (preferred — collects the info we need up front)
Email: support@baerskintactical.com
Phone: +1 769 223 7756
For legal, privacy, and dispute notices:
BRSK Commerce LLC
1111B S Governors Ave STE 21301
Dover, DE 19904, USA
§32. Miscellaneous
Entire agreement. These Terms, together with the Privacy Policy, Cookie Policy, and any order confirmation, constitute the entire agreement between you and us relating to the Site and any purchase.
Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in effect to the fullest extent permitted by law.
No waiver. Our failure to enforce any provision of these Terms does not waive our right to enforce it later.
Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations to any affiliate or successor without notice to you.
Headings. Section headings are for convenience only and do not affect interpretation.
Language. These Terms are drafted in English. The English version controls in the event of a conflict, except where local law requires otherwise.
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